KYC / AML Policy

At onboarding we verify:

• Identity: PAN card via NSDL verification
• Address: Aadhaar via UIDAI eKYC or DigiLocker
• Photograph: Live selfie with liveness check
• Bank account: Penny drop verification
• Mobile: OTP verification

We apply risk-based due diligence. Standard customers undergo basic verification; higher-risk profiles (large amounts, PEP status, unusual patterns) receive enhanced due diligence including source-of-funds declarations and additional documentation.

• Low risk: Standard salaried profile with clean credit history
• Medium risk: Self-employed, irregular income, tier-3 locations
• High risk: PEPs, high-amount loans, first-time digital borrowers

We run automated rules and ML-based monitoring for suspicious patterns including rapid loan-repay cycles, multiple applications from the same device, velocity anomalies, and abnormal loan-to-income ratios.

Suspicious Transaction Reports (STRs) and Cash Transaction Reports (CTRs) are filed with FIU-IND as per statutory timelines. Records are maintained for a minimum of 10 years.

• Identification records: retained for 10 years after closing the customer relationship
• Transaction records: retained for 10 years
• Suspicious transaction reports: retained for 10 years

Our team undergoes mandatory KYC/AML training on joining and annual refreshers. A designated Principal Officer oversees the AML programme and reports to the Board on compliance.

All applicants are screened against OFAC, UN, EU, and Indian government sanctions lists before loan disbursement.